From the Producer Letter: Help us Test, earn Bonus XP!

[Arghi]

<P align=justify><STRONG><EM><FONT color=#ffff00>Help us Test, earn Bonus XP!</FONT> </EM></STRONG></P> <P align=justify><EM>If you want to help us test the latest things we're working on before the general public sees them, you're always welcome to check out EQ2's Test Server by looking in the TestServer directory under your EQ2 install and reading the instructions in the TestServerHelp.txt file.</EM></P> <P align=justify><EM>We've made a couple changes to Test Server lately that we're hoping bring more eyes on the things we're looking to release.</EM></P> <P align=justify><EM>Test Server now has an optional 50% experience bonus that people can use to help grow new characters faster, <STRONG><FONT color=#ff3300>as well as its own full time liaison and guides to help make sure that even more bugs find their way to us.</FONT></STRONG></EM></P> <P align=justify><EM>As always, characters that you make on Test Server don't count toward your Live character maximum of 6 slots (or 10, for Station Access members).</EM></P> <DIV> <HR> </DIV> <P> </P> <P>Okay, now I just want to comment on the part highlighted in Red there.    Why do they post stuff like this?  I have reported dozens and dozens of bugs on the live servers, bugs that have been bugs since day 1, and these bugs are never fixed.  It appears to me to be a complete waste of time to fill out bugs reports.  They are never fixed.  </P> <P>You want me to test?  Fix the bugs I report.</P> <P>You want me to report bugs?  Fix the bugs I have already reported.</P> <P>I understand that games will have bugs, especially games such as this, but what I do not understand is why bugs that have been in the game since BETA are still not fixed.  </P> <P> </P> <P>/rant off</P>

[Nolrog]

<BR> <BLOCKQUOTE> <HR> Arghius wrote: <P>You want me to test?  Fix the bugs I report.</P> <P>You want me to report bugs?  Fix the bugs I have already reported.</P> <P>I understand that games will have bugs, especially games such as this, but what I do not understand is why bugs that have been in the game since BETA are still not fixed. </P> <HR> </BLOCKQUOTE> <P><BR>They are likely on the list, but at a low priority right now, because of other things going on in the game (other bug fixes, changes to content like the CU, etc.  Perhaps others are not also bugging, so SOE doesn't think it's a major problem, and thus lower in the priority list.  It could also be that something else that they are working on will fix/remove the bug.  /shrug. </P> <P>Just keep reporting.  You're helping out more than you think. </P>

[Arghi]

<BR> <BLOCKQUOTE> <HR> Nolrog wrote:<BR> <BR> <P>Just keep reporting.  You're helping out more than you think. </P> <HR> </BLOCKQUOTE> <P>You sound like them....</P> <P>I have given up.  Until they fix some of the bugs I have already reported, they won't get any new bug reports from me.  Obviously they don't care about my bugs as they never fix them, so why bother?</P>

[observer]

<BR> <BLOCKQUOTE> <HR> Nolrog wrote:<BR> <BR> <BLOCKQUOTE>They are likely on the list, but at a low priority right now, because of other things going on in the game (other bug fixes, changes to content like the CU, etc.  Perhaps others are not also bugging, so SOE doesn't think it's a major problem, and thus lower in the priority list.  It could also be that something else that they are working on will fix/remove the bug.  /shrug. </BLOCKQUOTE> <P>Just keep reporting.  You're helping out more than you think. </P><BR> <HR> </BLOCKQUOTE><BR> <DIV>You're right, there are more important priorities on the list, such as:</DIV> <DIV> </DIV> <UL> <LI>Antonia Model search <A href="http://questforantonia.station.sony.com/" target=_blank>http://questforantonia.station.sony.com/</A></LI> <LI>Station Exchange <A href="http://eq2players.station.sony.com/news_archive.vm?id=525&section=News&month=current" target=_blank>http://eq2players.station.sony.com/news_archive.vm?id=525&section=News&month=current</A></LI> <LI>Splitpaw Saga <A href="http://everquest2.station.sony.com/adventures/splitpawsaga/" target=_blank>http://everquest2.station.sony.com/adventures/splitpawsaga/</A></LI> <LI>Desert of Flames <A href="http://eqiiforums.station.sony.com/eq2/board/message?board.id=desert&message.id=2" target=_blank>http://eqiiforums.station.sony.com/eq2/board/message?board.id=desert&message.id=2</A></LI> <LI>/pizza</LI></UL>

[Na]

<div></div><span><blockquote><hr>observer wrote: <blockquote> <hr> Nolrog wrote: <div></div> <blockquote>They are likely on the list, but at a low priority right now, because of other things going on in the game (other bug fixes, changes to content like the CU, etc.  Perhaps others are not also bugging, so SOE doesn't think it's a major problem, and thus lower in the priority list.  It could also be that something else that they are working on will fix/remove the bug.  /shrug. </blockquote> <p>Just keep reporting.  You're helping out more than you think. </p> <hr> </blockquote> <div>You're right, there are more important priorities on the list, such as:</div> <div> </div> <ul> <li>Antonia Model search <a href="http://questforantonia.station.sony.com/" target="_blank">http://questforantonia.station.sony.com/</a></li> <li>Station Exchange <a href="http://eq2players.station.sony.com/news_archive.vm?id=525&section=News&month=current" target="_blank">http://eq2players.station.sony.com/news_archive.vm?id=525&section=News&month=current</a></li> <li>Splitpaw Saga <a href="http://everquest2.station.sony.com/adventures/splitpawsaga/" target="_blank">http://everquest2.station.sony.com/adventures/splitpawsaga/</a></li> <li>Desert of Flames <a href="http://eqiiforums.station.sony.com/eq2/board/message?board.id=desert&message.id=2" target="_blank">http://eqiiforums.station.sony.com/eq2/board/message?board.id=desert&message.id=2</a></li> <li>/pizza</li></ul><hr></blockquote>The first two items on the list have absolutely nothing to do with developers. Model search is most likely being run by the marketing department and we've already been told that the Station Exchange is being run by the same people who do the EQ2 Players site and not the game developers.  While both splitpaw and desert of flames do involve developer time, they are not the same developers that work on the core game. I've been doing software QA now for over 6 years and one thing I've learned is throwing more developers at a problem is one of the worst ways to fix it. Having a small team dedicated to fixing bugs is less congestive and speeds up the process. But as Nolrog stated, its a matter of priorites. Every bug, no matter how devestating or small is assigned a priority and bugs are fixed according to their priority.  And you have to keep in mind, something you consider to be game breaking may in fact not be a big deal compared to other existing bugs. And /pizza, while I can see why some people would be upset about taking a developer's time away from bug fixing or content design to impliment it, it probably took all of 5 minutes to do.  This was most likely a result of the marketing department as well. *Edited for spelling</span><div></div><p>Message Edited by Nazz04355 on <span class=date_text>07-11-2005</span> <span class=time_text>01:24 PM</span>

[HanktheDwarf]

So you highlighted a part that said "help the bugs find their way to us," us being SOE.  Now of course, no where did they say they would fix the bugs.  But that's besides the point. And /pizza doesn't even function in the game anymore.  If it bothered you that much that you are still complaining about it, then maybe you should have quit a long time ago. <div></div>