View Full Version : Lets remove the testing server...
waswas-f
03-09-2005, 03:22 AM
Dear SOE, You have asked paying customers to come to your aid and help test your game for you. Many have done so free of charge. Instead of using the valuable man hours of these volunteers to test your game, you make changes in your private test bed and push them out to the live servers directly. For instance on the patch today you obviously did not test it on the test server. No, you pushed it out to live and test at the same time. Look what it got you. Eight hours of downtime, unknown numbers of bugs and exploits ( just take a random guess here cause you or I sure as heck don't know -- it has not been tested!). What the heck kind of QA/testing department do you have there? START:Live and test = same version.codeqa codeOn test update code level to apply bug fixes.testfeedbackfix codeqa codeinstall on testtestfeedback...known issues (if stop issue -- major exploit goto START)version goes goldupdate liveLive and test have the same versionrinse & repeatThat is how it should be, not your current system:make changes in code V.1install on test. make changes in code V.2install on test.make changes in code V.3install on live.You have no base test of the version you are installing live. You have had no feedback from testers that are donating their time to your testing/qa department. From my perspective it appears as though you really dont have a qa/testing department.At no time should a patch go to live servers that has not been tested (even short term) on the test server. you may as well delete this forum and the test server if you pull that junk. How you disregard the community of testers that are giving their time to your corporation is beyond me. At the very least call it "random code version" server -- because testing is not happening there.-Waswas
Samnas
03-09-2005, 03:26 AM
<DIV>You have no idea the number of bugs they did fix based on feedback from test server (neither do I actually). From the few dev posts I have seen though one of the problems were ONE heritage item was selling for a ridiculous amount. Originally there was a bug on test that all of them were selling for ridiculous plat... they obviously fixed a bunch. </DIV> <DIV> </DIV> <DIV>I saw numerous bugs/exploits testers found with the mentor system on test. I do not know yet, but am betting most of the reported bugs were fixed. I saw the update notes from the past week highlighting many of them had been fixed so I know they are using testers feedback.</DIV>
Alther
03-09-2005, 03:26 AM
<hr><blockquote> Dear SOE,You have asked paying customers to come to your aid and help test your game for you. Many have done so free of charge. Instead of using the valuable man hours of these volunteers to test your game, you make changes in your private test bed and push them out to the live server blah blah blah. More useless drivel... blah blah blah blah...</blockquote><hr>*rolls eyes* Another post from the land of the clueless. Don't you have homework to do? Or have they stopped assigning homework in the 3rd grade?<p>Message Edited by Altheris on <span class=date_text>03-08-2005</span> <span class=time_text>02:28 PM</span>
clarkie
03-09-2005, 03:27 AM
<DIV>Also I don't know any other company who don't rollback a failed patch and re-test the subsequent required fixes in a test environment again.</DIV> <DIV> </DIV> <DIV>Live patch 'patching' is a joke.</DIV>
waswas-f
03-09-2005, 03:29 AM
<blockquote><hr>Samnas wrote:<DIV>You have no idea the number of bugs they did fix based on feedback from test server (neither do I actually). From the few dev posts I have seen though one of the problems were ONE heritage item was selling for a ridiculous amount. Originally there was a bug on test that all of them were selling for ridiculous plat... they obviously fixed a bunch. </DIV><DIV> </DIV><DIV>I saw numerous bugs/exploits testers found with the mentor system on test. I do not know yet, but am betting most of the reported bugs were fixed. I saw the update notes from the past week highlighting many of them had been fixed so I know they are using testers feedback.</DIV><hr></blockquote>The problem is they changed the code from what was on test and went live without putting the changes back on test for umm TESTING. Those issues that you talk about them fixing were on the test server in the first place because of typo's in their code or DB. Now those same fat fingers just made more changes to the codebase and DB and pushed it live. Thats worse then not fixing the bug at all because no one has tested the code that they just made live on all of the servers. I don't know about you but I don't trust SOE's 2 testers or whatever they have stashed in that room testing the game and code change vs the hundreds of people on test.<p>Message Edited by waswas-fng on <span class=date_text>03-08-2005</span> <span class=time_text>02:32 PM</span>
<BR> <BLOCKQUOTE> <HR> waswas-fng wrote:<BR> <BLOCKQUOTE> <HR> Samnas wrote:<BR> <DIV>You have no idea the number of bugs they did fix based on feedback from test server (neither do I actually). From the few dev posts I have seen though one of the problems were ONE heritage item was selling for a ridiculous amount. Originally there was a bug on test that all of them were selling for ridiculous plat... they obviously fixed a bunch. </DIV> <DIV> </DIV> <DIV>I saw numerous bugs/exploits testers found with the mentor system on test. I do not know yet, but am betting most of the reported bugs were fixed. I saw the update notes from the past week highlighting many of them had been fixed so I know they are using testers feedback.</DIV><BR> <HR> </BLOCKQUOTE><BR><BR><BR>The problem is they changed the code from what was on test and went live without putting the changes back on test for umm TESTING. Those issues that you talk about them fixing were on the test server in the first place because of typo's in their code or DB. Now those same fat fingers just made more changes to the codebase and DB and pushed it live. Thats worse then not fixing the bug at all because no one has tested the code that they just made live on all of the servers. I don't know about you but I don't trust SOE's 2 testers or whatever they have stashed in that room testing the game and code change vs the hundreds of people on test. <P>Message Edited by waswas-fng on <SPAN class=date_text>03-08-2005</SPAN> <SPAN class=time_text>02:32 PM</SPAN><BR> <HR> </BLOCKQUOTE>Its not real people testing in the room. Its 3 monkies humping a football on top of a keyboard. <BR>
Tradeskill_Addict
03-09-2005, 09:23 PM
<DIV> </DIV> <DIV>Please DON'T - I would really miss Lucan d'Lere :smileysad:</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV>:smileyvery-happy::smileyvery-happy::smileyvery-happy:</DIV> <DIV> </DIV>
Kaereni
03-10-2005, 02:52 AM
You know, the sorry thing is that there are people on the stest server that took advantage of the bugs and sold items for outragious amounts. I find it very sad to see several groups of below 20th level (gray to me at 22 level)toons go riding by on 9pp horses.
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